Notice of Financial Incentive
Last updated: November 06, 2025
This Notice of Financial Incentive (this "Notice") explains the material terms of the Lalamove Driver Referral Program (the "Program") and how it relates to your privacy rights under applicable U.S. state privacy laws. This Notice supplements the Privacy Notice (Driver) and applies only to the Program.
1. What the incentive is
The Program offers a monetary reward to eligible Drivers ("Referrers") for referring new Drivers ("Referees") to Lalamove. The current reward amount and any conditions (including the qualifying vehicle type and completion requirements) are displayed on the Program page / Referrer Page in the Driver App and our website. Rewards may vary by vehicle type; the current amounts and criteria shown on the Program page control.
2. Eligibility and material terms
-
Who can participate. You must be a registered Driver with an active account to act as a Referrer. Referees must be first‑time Drivers (no prior Driver account; re‑enrollments are ineligible).
-
How it works. When you click to share your exclusive referral link, we issue you a referral code. A referral is successful when the Referee registers using your code and completes the minimum qualifying activity within the stated time period (as shown on the Program page). Rewards are generally credited to the Driver wallet within the timeline stated on the Program page.
-
Anti‑fraud. We may withhold/revoke rewards for fraudulent or abusive activity (e.g., fake/self‑referrals, multiple accounts) or violations of Program terms.
-
Program changes. We may modify or discontinue the Program; any missions already started under then‑current terms will be honored.
3. Categories of personal information we use for the Program
We collect the following personal information when you opt in to the Program, in addition to what is described in our Privacy Notice:
-
Driver’s full name
-
Phone number
-
Order information
-
Vehicle Type
4. How the incentive relates to the value of your data
We make a good‑faith estimate that the value of the personal information we collect in connection with the Program reasonably relates to the financial rewards offered. We estimate value using one or more of the following:
-
the expected incremental revenue or margin from referred Drivers during the evaluation window;
-
the costs saved in acquiring Drivers through other channels; and
-
the operational cost to issue and honor rewards (e.g., payment processing and support).
As the Program relies mainly on basic contact and program‑event data, the reward is not disproportionate to the value of the related personal information. Rewards may vary by market, vehicle type, or time period.
5. Retention
We retain Program‑related data only for as long as reasonably necessary and proportionate to operate the Program (e.g., to attribute referrals, prevent fraud, credit rewards, meet tax/audit obligations), after which we will delete or de‑identify information per our retention policies.
6. Your privacy choices
Participation is voluntary. You may exercise your rights under applicable laws (e.g., access, deletion) as described in our Privacy Notice (Driver).
7. Contact
Questions? Email dpo@lalamove.us.
This Notice supplements the Privacy Notice (Driver). In the event of any conflict between this Notice and the Program terms displayed in the Driver App or on the Program page, the current Program terms shall govern eligibility and reward amounts.