Welcome to the next installment of our Delivery Partner safety series!
Staying alert can help you spot and avoid fraudulent activities while completing deliveries. In this article, we'll cover tips to help you identify suspicious orders, verify client and order details, and keep your deliveries secure.
Be cautious about clients’ requests
How to prevent scam orders checklist:
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Take a picture of the delivery item (with the client holding it)
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Be cautious of late-night orders with cash payments
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Be cautious when delivering high-value items, like electronics
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Deliver physical items only
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Double-check the pickup and delivery addresses
Stay tuned for our next installment of the Delivery Partner safety series!
Frequently Asked Questions
You can reach customer service every day from 9am to 6pm EST.
Open the app, tap the side navigation, and select "Help Center" to begin talking with Customer Service.
For any additional questions, reach out to info@lalamove.us for help.
