For a florist, reliable delivery is a must. Whether it’s a birthday bouquet, a celebration arrangement, or a last-minute surprise, delicate flowers need to arrive on time and in excellent condition.
As the florist Secret Garden Rose expanded its same-day delivery business across New York City, owner Rosa needed a logistics partner capable of supporting growing delivery demand while ensuring each order was handled with care.
Based in Manhattan, Secret Garden Rose sells handcrafted bouquets, floral arrangements, and plants for customers throughout New York City. In addition to everyday gifting, Secret Garden Rose also offers floral décor services for weddings and events.
With demand for Secret Garden Rose increasing, especially during busy floral gifting holidays like Mother’s Day, coordinating deliveries became more complex and time-consuming.
Managing same-day multi-stop routes, accommodating last-minute orders, and ensuring delicate arrangements arrived safely required significant time and attention from the team. For a business built around careful and timely delivery, maintaining operational efficiency while meeting customer expectations was a priority.
Since January 2026, Secret Garden Rose regularly uses Lalamove for weekly same-day multi-stop deliveries. Thanks to Lalamove’s fast and straightforward booking process, the team can quickly book deliveries, allowing them to streamline same-day delivery operations, reduce logistical challenges, and support business growth.
“We’ve been using Lalamove for our delivery needs, and the experience has consistently exceeded my expectations,” Rosa said. “The booking process is simple and straightforward, making it easy to arrange deliveries even on short notice.”
Lalamove’s flexible service, responsive drivers, and support team have helped the florist adapt to changing delivery needs throughout the day. “Lalamove’s drivers are patient with last-minute changes and deliveries,” Rosa shared. “Customer support has also been responsive and professional whenever I’ve had questions or needed assistance.”
With Lalamove handling deliveries, Secret Garden Rose has simplified day-to-day operations while continuing to provide reliable same-day fulfillment across New York City.
The florist now manages weekly multi-stop deliveries more efficiently, ensuring bouquets, floral arrangements, and plants arrive in perfect condition for every occasion.
Beyond helping with deliveries, the platform has also reduced stress for the florist during busy periods and seasonal rushes.
“Overall, Lalamove has proven to be a dependable, efficient, and user-friendly delivery service,” Rosa explained. “I would highly recommend it to anyone looking for a hassle-free logistics solution.”
Partner since: January 2026
Delivery type: Multi-stop deliveries
Coverage: Customers across NYC’s five boroughs
Delivery frequency: Weekly